In this detailed Manychat Review, we have analyzed everything you need to know about the software. Laid out the pros and cons of the software and pricing as well. Without further due let’s get started. This Review is much detailed compared to others you may find out there.
In a hurry, please feel free to use any of the links below. To get exclusive access to the awesome free plan of Manychat. Enjoy! Please be sure that we shall get a compensation for any of the purchases of the paid plans, Thanks : )😁😁
What is Manychat?
Manychat is a messaging software that allows you automate interactive conversations in Instagram Direct Messages, Facebook Messenger, and SMS to grow your brand, get more leads, engage your prospects etc.
It is one of the popular brands used in 190+ countries engaging with many CRMs, e-commerce and business websites to make your business needs and goals come to life.
Easily build and automate interactive conversations for Instagram Direct Messages and Facebook Messenger that nurture relationships and lead to more conversions with our visual drag n’ drop interface. No coding experience needed.
Build Automation Quickly.
| FEATURES | FREE PLAN | PRO PLAN |
| Build custom chatbot flows | Unlimited | Unlimited |
| Segment your contacts with customer Tags | 10 Tags | Unlimited |
| Run automated drip Sequences | 2 Sequences | Unlimited |
| Team member seats for collaboration | 1 Team Member | Unlimited |
| Create custom Keyword triggers | 3 Keywords | Unlimited |
| Live Chat for Messenger, Instagram DM, and SMS |  | |
| Access quick campaign template by industry | | |
| One tap contact data collection | NONE | |
| Optimize efficiency with A/B testing | NONE | |
| Manychat branding on Email, SMS, and website widgets | “Powered by Manychat” Watermark | No Branding |
More Features on each Plan
| Instagram Direct Message Channel | | |
| Instagram Comments | | |
| Story Mentions Reply | | |
| Conversation Starters | | |
| Direct Message Default Reply | | |
| Customizable Default Reply | NONE | |
| Facebook Messenger Channel | | |
| Facebook Comments | | |
| Website Widgets | | |
| Ref URL | | |
| QR Code | | |
| Landing Page | | |
| Click-to-Messenger Ads | NONE | |
| Facebook Message Tags (One-time Notifications) | NONE | |
| Paid Messages (Messenger) | NONE | |
| Checkbox | NONE | |
| SMS Channel | NONE | |
| Email Channel | NONE | |
| Manychat Free Video Course | | |
| Manychat Community Invite | | |
| Customer Support |
Manychat pricing
Manychat is a great marketing and messaging tool but what is the pricing structire like. Lets go in detail and break it down as well.
Free plan.
The free plan is good to start with if you are still not sure what you are doing with your business or you are stil figuring out things. If you are just starting from the ground making your way up this plan is suited for you.
You will have access to your free plan up 1,000 contacts. After that you won’t be able to unsubscribe or delete contacts from your audiences created unless you upgrade to a paid pro account.
You can use the free plan for:
- Instagram Direct Messages
- Facebook Messenger
Features.
These are the are the features you have access to with your free account.
- Automate conversations. Unlimited custom flows to engage up to 1,000 contacts.
- Acquire new customers. Access basic Growth Tools to drive leads to your automation.
- Segment your contacts. 10 customer Tags.
- Email support, anytime.
$15 Starter Adjustable.
The reason we called it the Adjustable plan is simply beacuse the plan varies depending on the contacts you have with the software provider. But based on its competitors its very user and price friendly.
With this pro plan you can do anything, including all that you wished you could do with free plan as you were limited in any way.
You can use the pro account for:
- Instagram Direct Messages
- Facebook Messenger
- SMS Text Messaging ( which you will have to pay as you go)
- Email (which you will also have to pay as you go)
These are the are the features you have access to with your pro account which includes everything in the free account as well...
- Engage unlimited contacts. Scaled pricing based on contacts
- Expand customer reach. Unlimited Growth Tools, Keywords, and team member seats
- Build advanced campaigns. Unlimited Tags, Custom Fields, & advanced Segments
- Optimize performance. Manychat Analytics & Insights tools
- Save time. Integrations to tools you already use
- Make it your own. No Manychat branding
- Email support, anytime.
Manychat Pros.
Very user friendly software
Chatbot visual analytics or stats are appealing with better insights.
Easily use templates or duplicated previously created chatbot flows.
Price Friendly even for new busineses users.
No coding knowledge required to build your flows.
Beautful and awesome segmentation and targeting options available such as geograpghy and interests which is awesome right!
manchat can integrate with many prominent tools and platforms, such as CRMs, e-commerce platforms, and email marketing software, are available inside the software.
Great analytics and reporting tools in Manychat which can help you maintain good customer communications and engagement, leading to increased customer loyalty and satisfaction for your business.
Manychat Cons.
Some applications or platforms are not catered for such as websites / bloggers and it would be great for Twitter spaces and Subreddits communities etc.
Limited features depending on what business you are running. The software maybe looking all juicy and wonderful at the momenmt but some business would like business or industry specific features which may not be offered at all in the software.
If you Remember manychat back in the day, was suited for facebook, so it was perfected to deal with that platform so that could be that some users enjoy that functionality but some applications may seem lacking in terms of perfection. We are not criticing them but we think they could do a good job just like with the Facebook functionalities.
Some businesses are still hesistant to use chatbots as they think their customers may not be treated right. So this may limited their need to pivot to the software.
If you have lots of contacts then We recommend you use another software as it may become expensive in the long run.
There have been some complaints about support being slow.
Manychat Customers.
What are the customers of Manychat saying. here are some reviews we gathered. Based on these reviews we gathered you should see that they are old but we can’t eliminate them
The reviews are poor but since we have tested the product there is a vast difference from 2019/2020 todate.
Final Verdict
Manychat is a very useful and we recommend it of you are just getting started. use the free account and see how things go for you. You should love it. They have video tutorials even on the free account which you can watch and get a great understanding of how to enegage with your contacts.
You can also sign up for the agency program on their official website to get featured on their Agency page. This helps you partner with the best chat messenger application and get new clients as you are feartured on their hire and Agency page.
Enjoy fam! click any of the links and sign up!
Overall rating.
Based on the features above you can say that Manychat is avery useful tool. This means itstime to rate it. lets do it. We have this software at a solid 4.7 stars⭐⭐⭐⭐ out of 5 starts. Since there is no perfect software, user experiences may vary. Be sure to take up the free plan and let us know how you did or if you like it.
FAQs by Manychat You should know!
How Does Email and SMS Pricing Work?
Pro plans include monthly email sends up to your contacts limit × 10 (500 contacts = 5000 emails per month). After reaching your email limit, additional emails are billed at $0.003 per email ($3.00 per 1,000).
After activating SMS Marketing, you can send up to 50 Messages for free during the first month. Additional Message sends are billed at 0.011$ per Text Message and 0.02$ per Multimedia Message. Phone numbers and incoming messages are free.
How the SMS pricing works
Manychat offers a 30 days money back guarantee no Questions asked. How awesome is that!
How much does email cost?
Manychat’s email channel is available with a Pro subscription. Each Pro plan includes emails equal to the monthly Pro subscription plan that you have, so the basic Pro plan for 500 contacts will include 500 free emails every month and increases as your subscription plan increases. Any additional emails over what is included with your plan will cost $0.003 each.
Billing for emails sent is based on consumption and is billed for every 5,000 emails sent above what’s included in your plan and billed monthly to the credit card on file for the Pro subscription
How the Email pricing works.