Error code m7355. How to fix this Error On NetFlix!

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In this simple step-by-step guide, I will break down some actionable steps you can take to solve the error code m7355 on Netflix.

If you see the error M7034, M7355, and M7361-1253 then these steps will work for you, be it on a Mac, Windows 10 and higher, or Linux.

To prove you are in the right place, the error we are going to specifically focus on is that causing this message:

“Whoops, something went wrong… Netflix Video Player Unavailable We’re having trouble playing Netflix on your browser. Please make sure you are on an official version of Chrome.“

You should be seeing this error as soon as you open chrome or any other browser you are comfortable with and trying to access the Netflix website on your PC. Worry less, we got your back! Let’s get it!

Turn off Chrome extensions.

If you use Chrome or any other famous browser, you can turn off unnecessary add-ons or extensions.

On Chrome

1. Open up a new tab and type in chrome://extensions.
2. Once you are here turn off all other inactive or unnecessary extensions at the moment. (Ad-blockers, Word Counters and Some Free-VPNs) Any other Extension listed as a Google Application can be left turned on it is very user friendly to streaming websites.
3. Try Netflix again and the error should be gone if not try the next fix.

The other fix you can try on this step is to turn off all extensions and turn them on one by one to see which may be causing the error. If you land on it delete it or disable it entirely.

On Safari

Mac users we haven’t forgotten you as well. Here is how to disable the add ons or plugins step by step.

1. Open your Safari app on the Mac.
2. Simply pull down the “Safari” menu and in that menu choose “Preferences”
3. Navigate to the “Security” tab
4. In this section go and uncheck the box next to “Internet plug-ins” to turn off any of the active plugins.
5. Exit Preferences and then restart your Mac or Safari in general.

Mozilla Firefox

1. Click the menu button (appears like so ), choose Add-ons and Themes in that menu and then select Extensions.
2. Scroll through the list of extensions and disabble those that you are not currently using.
3. Click on the blue toggle button next to the extension you wish to disable.

To re-enable the extension, simply navigate back as before and find them in the list of extensions and click the toggle button till it turns blue.

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Use an alternate browser or device

If you continue to experience Netflix error code M7355 on Google Chrome or whatever you are using currently then, you can decide to use other browsers and am sure they should work. Not all browsers can fail.

• Internet Explorer on Windows 7, 8, and 8.1.
• Microsoft Edge on Windows 10 and 11 or higher.
• Mozilla Firefox
• Safari on Mac OSX.

The other most efficient solution that will always work each time is switching your Streaming device. I mean try Netflix-enabled devices such as:

• Chromecast
• AppleTV
• Amazon Firestick
• Game Consoles.
• Set-top Boxes.
• Blu-ray Players.
• Smartphones & Tablets.

One of these has to work they all can’t fail at once, It’s impossible.!!

Update Your Browser.

Microsoft Edge

Open a new tab in Microsoft edge and then find the Main menu in the top-right corner of the screen. Similar to Google Chrome it is like three dots in the very top right of your screen. This will reveal the main Edge menu.

Navigate to the “Help and Feedback” option in that menu. When you hover over the Help and Feedback menu item, it should bring up another sub-menu with more options.

Click on”About Microsoft Edge“.

On your screen, it should open up the “About” screen for Microsoft Edge -This is exactly where we are going to check for any updates. Follow through the screen and continue.

Edge will automatically check for updates Once there are updates available for install go on and install them and this should take a few seconds. Once you are done then open Netflix again and see if it cleared the error.

In most cases, you should get a notification while using Microsoft Edge to update it. To avoid such future errors go and update your browser as soon as you see the notification in the top right still.

On Chrome

1. Open a new tab in the web browser and press the three-dot menu in the upper right of your PC.
2. Select the Help option from the drop-down menu then > About Google Chrome.
3. The browser will automatically check for an update and you should see an update if there happens to be one.
4. Press the Update button if there’s one available and restart the browser.
5. If there is none, then you are good to go, Restart your PCnad try Netflix again.

Uninstall and Reinstall Chrome

This method is efficient because it resets all your settings back to normal, gets rid of all the cache, and unnecessary cookies.

If you uninstall the Chrome application and then reinstall it as explained below you should get rid of this error.

Here is exactly how to uninstall Chrome on all the versions you have available.

1. Close all actively open tabs and windows in Chrome on your PC ror device.
2. Click the Start menu   then navigate to Settings.
3. Click on Apps.
4. Under “Apps & features,” find and click Google Chrome or you can search for it in the search bar above all apps.
5. Click on Uninstall.
6. Confirm by clicking Uninstall and accept the computer to make all necessary changes and then continue.
7. To delete things like bookmarks profile information and history ensure that you check “Also delete your browsing data.”
8. Once you are done open another browser on your PC then search for ” Install Chrome” then follow the steps to download it again.
9. Set it up as usual and then try Netflix again.

On a Mac

1. Close the Chrome application if you have it open. Then right click on it and then Select Quit.
2. Open Finder.
3. Go to the folder containing the Google Chrome application on your computer. Usually in your Applications folder. YOu can as well search for it as in Windows by going to File  Find, and search for “Google Chrome.”
4. Hold the Google Chrome App and drag it to the Trash can.
5. Find other folders related to this file and delete them as well.
   1. At the top of your screen navigate > Go to Folder.
   2. Enter ~/Library/Application Support/Google/Chrome.
   3. Click on Go.
   4. Select all the folders realted to Chrome , and drag them to the Trash.
6. After that reinstall Chrome as you did in the past.
7. Check to see if the error is gone on Netflix.

For Linux Users

1. Open a new terminal window.
   • Hit or Press  Ctrl + Alt + t on GNOME, Unity, and Cinnamon environments versions.
   • Enter the uninstall command:
   • Debian-based systems: Enter sudo dpkg -r google-chrome-stable.
   • Other systems: Enter sudo rpm -e google-chrome-stable.
2. Some occassions you may be asked to enter the computer password do so If you have one set up already.
3. After that reinstall Chrome as you did in the past.
4. Check to see if the error is gone.

In other cases, if you are using Windows XP it is time to change. The chances of getting many errors and for instance this one while streaming on Netflix are very high.

Causes of the Netflix error code m7355.

Using Unsupported Browsers. If you use any other browser that is not very friendly or doesn’t check all the requirements for the Website to work normally then you will experience this error.

If you end up using any other Browser such as Tor, then try uninstalling it and see if can use any of these below.

Here is a list of some of the supported Netflix Browsers.

• Opera.
• Chrome.
• Microsoft Edge.
• Safari on a Mac.
• Mozilla Firefox.
• Internet Explorer.

To make any of these versions work for you then ensure you are at least trying to access Netflix on an updated or fairly new version of your operating system.

Conflicting chrome/Browser extensions: Browser extensions are well known for causing errors to fellow extensions and even Streaming websites such as Netflix.

The best solution for this is to disable all unnecessary extensions while streaming and turn them on after you are done.

Outdated Web Browser

Error M7355 Netflix error occurs while streaming Netflix on any of the browsers you are using currently if it at all it is not updated. This can cause many other errors such as Browser Crashes and unexpected shutdowns.

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